Learn how one company turned a team building subscription into a tighter, happier operation.
13% INCREASE IN PRODUCTIVITY
Here, we’ll showcase a company that’s been using the Team Building Kits subscription for a full year and reported a 13% increase in productivity, among other results. Due to the nature of their work, we unfortunately can’t disclose the name of the company. But they are a well-established service- and technology-based company that provides payroll and other financial solutions. For simplicity purposes, we’ll call this company, Payroll Company.
Payroll Company decided to give the Team Building Kits subscription a shot and to dedicate at least one year to seeing what it did. We were curious to hear their findings.
The tl:dr short version:
A cross-functional team needed to work smoothly together on complex situations. Leadership tried other team building activities in the past without much buy-in from employees and without gaining anything from the experiences. They liked that Team Building Kits turns hands-on creative problem solving into a game and decided to try it.
After one year in the subscription, and four kits, leadership is seeing better team productivity and measurable results. See result data here. To quote them:
“There have definitely been noticeable improvements in two areas. First, with employees being engaged to find solutions for our clients. Where it is called for, they choose to find outside the box solutions that have benefitted our internal and external stakeholders. Second, morale has shown a marked increase as employees feel they are trusted for their judgment more now than ever. This has led to better communication amongst the teams and, ultimately, better outcomes for our clients.”
Payroll Company plans to continue the subscription to reap the benefits of productive team building without the headaches of planning it.
Keep reading the full breakdown of how Payroll Company has been using Team Building Kits to spark creativity, boost morale, and outperform their competitors.
By playing in the box, they learned to think outside of it.
No Stress Team Building
Payroll Company right away recognized the importance of team building. Leadership had seven different teams that had to consistantly work together all day to help third-party employees and clients. The constant interaction offered plenty of opportunities for issues to fall through the cracks. So leadership focused on how to better problem-solving skills so that employees could recognize issues and find solutions.
Payroll Company had done activities in the past, but never found the right blend. In-office games were incomplete or were received as cliche and predictable. People didn’t get anything out of them.
Events out of the office took too long to coordinate and were costly. Adding the task of planning team building to leadership’s normal responsibilities proved too difficult. They wanted something easy to do with support, but without having to pay premiums for facilitators to be on site for the activities.
According to leadership, “we needed to find something that was able to be done within our office, for a reasonable amount of time and that had a tangible lasting value to my employees.” Through trial and error, they also realized that they needed a program of team building to build their skills, morale, and motivation, not simply a few random activities throughout the year.
“They have to be done regularly; they have to become part of the company’s culture.“
An Activity Well Received
Ok, so Payroll Company found playing Team Building Kits in the office easier and cheaper than coordinating off-site activities and more detailed than do-it-yourself games. But what did employees think about playing the game?
After the first game, leadership reported that their employees were energized by the game. People were talking about the experience weeks after they had played. Immediately, there was buy-in to the activity and no involved planning from leadership. The excitement was there. But it took the next game to solidify the program in leadership’s eyes. Employees were eager to play again.
“My teams continue to rave about the experiences and I cannot speak highly enough about the team building that comes out of each kit.“
The Results Keep Coming
Great, so Payroll Company’s leadership liked the ease of planning. Employees looked forward to the game each quarter. But results were what the company was looking for when they started.
Payroll Company saw an improvement in many of their key performance indicators after starting Team Building Kits. Here are some of their reportings:
Resolution times improved by 8%.
Average number of touch points with clients to complete support tickets decreased by 17%.
Number of communications about stalled projects or unsolved issues decreased by 10%.
Even more, leadership reported these anticodotal improvements during their team building subscription:
29% increase in employee morale and happiness.
13% increase in positive relationships between coworkers.
14% increase in productivity.
29% increase in teamwork output.
33% increase in communication abilities.
33% increase in problem-solving abilities.
“Employee engagement and buy-in to department initiatives has also improved.“
Teams Perform Better With Regular Team Building
What do all those improvements mean for the company? From consistent practice problem-solving and working together on our team building games, Payroll Company saw noticeable effects from team and individual performances.
Teams were smoother communicating and coordinating with each other to resolve issues for clients and work through projects. This led to better productivity, completing tasks in shorter time, and improved revenue. With teams spending more time together on non-work related tasks, better trust and cooperation formed.
According to leadership, there was a big difference in how individuals started operating. Building problem-solving skills and creativity in employees led to them using their new skills to gather information and assess the situation before working right away on a problem. This gives them a better idea of how to approach it and gives them the ability to explore different ways to solve the problem. Employees were more willing to try new ideas to overcome stopgaps and roadblocks. Team members also reported an increase in self-confidence to ask the questions they know should be asked. This heavily reduced info sharing and communication issues.
“The interaction generated by the kits sparks creativity and motivation. It fosters morale and provides employees with tangible skills.
Employees continue to build on their skills, morale, and motivation by utilizing the subscription. These are creative exercises that take the guesswork out of team building and provide lasting results.“
How Team Building Kits Does It
Team Building Kits focuses on a few key areas to build employees’ skills that lead to measureable results like the ones Payroll Company saw.
The basis for every kit is an ambiguous problem that a team needs to solve under a time constraint, like escaping Mars, solving a murder, or foiling a supervillain. In order to do it, they must discover relevant information, communicate effectively, and work through numerous clues, puzzles, and items to determine the best course of action to continue through the game. The game elements create a non-pressure situation where players feel free to explore and be creative. It all adds up to hands-on problem solving and decision making within a team.
As employees work through the game, they get more and more opportunity to practice reviewing and sharing info, creatively thinking through problems, and making sure everyone is on the same page. These are all vital components of how high performing teams work through issues.
As Payroll Company found out, doing things to reinforce and build on team skills is where results are made. The Team Building Kits subscription exposes weaknesses and builds up employees’ skills at tackling problems in a group setting. It also instills an employee-focused company culture dedicated to growing team members’ abilities.
If you’re interested in learning more about how Team Building Kits can help you organization, contact us today.
Due to COVID-19, Team Building Kits has decided that selling a game designed to bring coworkers together both physically and socially is not in the best interest of those we serve right now. Therefore, we are indefinitely pausing our operations.
Our parent company, game publisher Hunt a Killer, will continue to sell our team building games on their site. Look for our titles: Space Madness (includes online game site), Ghastly Manor, and Heroes of Hex.
Each game will accommodate 3-6 players. Simply order the amount of games that will fit your team size.